Forums > Living in Kunming > Private English Teachers This is what I do
(and I haven't been ripped off since, very happy now actually).
I have rules (in writing) re: advanced payment, missed classes, late for classes, schedule issues etc. I don't require the students to sign anything, but they must read the document and give oral agreement.
The core principle is that the instruction is free-it is my time that I am charging you for. If you call me on the morning of that evening's class and you can't come, you still must pay-as it is simply too late for me to fill that slot, and you have also blocked other students who may have wanted it. I make exceptions for emergencies, food poisoning, car wrecks etc.
I don't do any full free trial classes, and I don't think you should either.
I send a form email that is an FAQ explaining my teaching style, answers the typical questions, and includes the aforementioned rules. Then I make appointments with prospective students, at my usual location, lasting about 15 minutes, scheduled between, before, or after my usual classes. This also gives me the chance to evaluate their English, and understand their needs, goals and schedule.
They may also watch my classes for the same length of time.
The rules that I give the students include my responsibilities also.
You better believe that if I am late or (very rarely) miss a class, the students get more than an apology.
I don't do refunds unless I am unable to teach, called out of Kunming,
etc. After all, the student had their preview, their questions were answered, they met me in the flesh, they can talk to my other students -all before the first class.
Nobody rushed or pushed them into choosing me.
The one point I would like to drive home here is this:
If you are a friendly native speaker and a certified teacher,
PROBABLY 1 IN 10 PEOPLE IN KUNMING WOULD TAKE YOUR CLASS IF THEY KNEW YOU EXISTED. That number sounds crazy, but at this point I believe it to be true. So we shouldn't see each other as competitors.