Lazybones false advertising

Posted in: Forums > Living in Kunming • 19 posts • Newest

• • jiangwu
    October 5, 2009
    16 posts
  • so last week I bought a 12 inch pizza from lazybones and it looked kind of small once they finally delivered it, so, i measured it and it was actually 10.5 inches and this weekend I bought a 16 inch and it was only 14 inches and because it took them ONE HOUR to deliver it, it was also cold.

• • kickkick
    October 5, 2009
    51 posts
  • I've never thought to measure a pizza upon delivery, but now that you've blown the whistle on this under-sized pizza racket I think I'll start.

    Is there any sort of international standard I should apply? I would imagine there would have to be some accepted margin of error to take into account curling of the edge crust, etc. All help appreciated.

• • Danmairen
    October 6, 2009
    427 posts
  • This looks like a case for the Kunming Police Department for Pizzas and Quiches. Can't remember the number but it's extension 102 for Italian flats and 103 for US thick style. Let me know how it plays out.

• • Bernie
    October 6, 2009
    100 posts
  • I suggest that the next time he delivers an undersized pizza, you ask him politely for a quiche. ;-)

• • seaforte03
    October 6, 2009
    5 posts
  • suggest you bring this up with lazybones directly. I'm sure lazybones will amend the problem - to include retraining the pizza staff to make the pizzas closer to the advertised size...and they may even grace you (jiangwu) with a discount coupon for bringing this QA issue to their attention.

• • jimsc
    October 7, 2009
    9 posts
  • Gotta love these Lazybones posers and their paid-off supporters posting to this site. The whole operation is a sh!tty cervice, cheap-ass over-priced bunch of wankers. A tiny pizza marketed under false advertising is just the beginning. Then we have 26 kuai for a rice bowl of soggy lettuce salad. Bunch of scam artists.

• • JJ and Janice
    October 7, 2009
    253 posts
  • SUGGEST Y'ALL LEARN TO COOK!!

    P.S. Ever measured a foot-long hot dog??

• • easynow
    October 7, 2009
    1 post
  • I think it's a bit much to accuse them of 'false advertising' just because your pizza didn't measure exactly 12 inches. I once had a burger from McDonalds that didn't look like the one in the picture! Imagine my shock! I actually wet my pants in outrage right there in the restaurant. Seriuosly though, if your pizza is too small, or your lettuce is soggy: don't pay for it! Complain. Or are you just too much of a pussy that it's easier to come on a website and whine like a little baby instead?

• • seaforte03
    October 7, 2009
    5 posts
  • Jimsc - not a poser - just familiar with the chinese labor market and chinese management. they love to cut corners when the boss isn't looking etc. Finding quality expat joints (e.g. salvadores) is tough - so again recommend you field your complaints to the mgnt - help them to improve - although I'm sure by now they've tagged this post. Personally I don't use lazybones - i'm out of area...and...yeah...what's with those micro hamburgers at McD? they're recession hamburgers (sized down to save USD).

• • timkunming
    October 7, 2009
    85 posts
  • It's kind of like splitting hairs when we measure pizzas...but I agree, if it's advertised as 12 inches, it should be. Not a difficult thing to do.

    I wouldn't say it's false advertising - perhaps oversight at best. The only issue I've ever had with their service is that, as a rule, my food would always arrive cold and much later than it should have.

• • Lbones
    October 8, 2009
    25 posts
  • Jiangwu,

    I would like to apologize that the pizzas that you received were not the exact size that is in the menu. Had you contacted us about either the size or the fact that the pizza was cold we would have been happy to remedy the situation. Our pizzas our hand tossed and therefore there is a margin for error. I think that they are comparable in size with any other 12" pizza in town. As for the 26 kuai salad I am not sure which that is. If you send us your complaints rather then posting them anonymously online we can work to fix them. We are constantly trying to improve our service and would welcome any complaints or suggestions sent to info@lazybones.asia or lazybones.asia@gmail.com. Also, if you call the office they can help you with most problems that arise. Thanks for using our service.

    Sincerely,

    Lazy Bones

• • Andorra
    October 8, 2009
    3 posts
  • ""I think that they are comparable in size with any other 12" pizza in town."" - - - so that means that any other 12" pizza in town is actually (maybe) 10.5 in seize?

    Well about the the food being cold upon arrival, when ordering you should take into consideration that its not always easy for the deliverer to find its way fast through the chinese housing unit structures.

• • Andorra
    October 8, 2009
    3 posts
  • "Our Pizzas are handtossed and therefore ...margin for error"...dont tell me you dont use a form with exact required seizes making a Pizza. Sure there is always room for errors, but your excuses above sound kind of weak...customers are not stupid.

• • BigBoy69
    October 12, 2009
    9 posts
  • What are you complaining about? I love cold, overpriced, always delivered late food...

• • Tiger
    October 13, 2009
    66 posts
  • These stories sound very much like the proverbial 'when the cat's away the mice will play'. There are far too many cafes and restaurants in Kunming (and elsewhere) where the lazy owners are hardly ever on site. People hired to represent the owners rarely answer the problem. You don't need more than the fingers of one hand to name restaurants with visible and professional owners/managers in this capital city.

    And, please don't waste your time saying, 'C'mon mate, this is China,' because quality is a matter of attitude.

• • Bruce
    October 13, 2009
    9 posts
  • Not to throw toppings in the pizza oven but I calculate at 35RMB you are paying .405RMB per square inch at 10.5" and .31RMB if it arrived at the size advertised (12")

    the 16" at 14" works out to .31RMB vs. .23RMB, but my ex's always told me it's not the size that matters

    Too much time on my hands!

• • Bad Boy
    October 13, 2009
    12 posts
  • You all need to get a life. The prices that you pay in Kunming are exceptionally low. The cost of the Western ingredients that you want in your food or on your pizza cost a lot of money if you don't want to pay for it then don't buy it. Kunming is the exception of capital cities in China. Tell me another major city where you can get food this cheap. I was recently in Lijiang and Suhe and the prices there are 50 to 100% more than here. As for size in America you buy a 12" box for a 12" pizza so it is actually impossible to put a 12" pizza into a 12" inch box. Your food being cold is another issue. If you have a problem contact the restaurant and tell them to fix it. Bitching about it here does not solve the problem.

• • timkunming
    October 13, 2009
    85 posts
  • Gee, I thought this forum was a place where people living in Kunming could talk about things relative to uh, Kunming.

    Lijiang is going to be more expensive. It's one of the largest tourist destinations in China.

    It's all relative, and I think the point of this entire thread is that the quality of service is relatively bad. Surely there's nothing wrong with that?

• • Neverwinter
    October 14, 2009
    25 posts
  • Gotta love this post!

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