Disappointing experience. I went for a manicure and pedicure in hopes of touching up my travel worn hands and feet. The manicurist was very meticulous and spent a very long time on my nails, but then just didn't add a top coat to my polish. The pedicurist spent about 15 minutes or less on my feet and seemed to do nothing but a rough cut on my nails and buff them (didn't want polish). My toenails still had a lot of visible dirt around and underneath them. When I complained and she "fixed" them for me, they were still dirty. Not to mention, the pedicure didn't include anything that I would expect from an American pedicure - a long soak, exfoliation, filing down rough patches, lotion, etc. I've had much better pedicures in little holes in the wall for half the price.
American owned, very friendly and VERY professional staff.
Very, very clean.
Almost always have some English speaking staff available.
I haven't had any of the beauty/nail treatments, but the foot massage is SO much better than anywhere else I have been in Kunming (with big, comfortable massaging chairs).
Frequent customer plans are also available.