Forums > Living in Kunming > Beware US Consulate Chengdu FYI - - here's the letter I sent to the Ambassador. I did not include attachment with details as it is 7 pages (Webmaster - - if this is too long, feel free to delete - - JJ)
21 July 2010
The Honorable Jon M. Huntsman, Jr.
Ambassador of the United States
American Embassy
Beijing
Peoples Republic of China
Via E-mail: CIUBeijing@state.gov (hard copy to follow)
Dear Mister Ambassador,
I was dismayed, disappointed and ashamed about the treatment received by/from Consular officials at Chengdu. At best, the treatment was incompetent - - and - - at worst, was totally dishonest.
Details: First, I am a US citizen - - retired - - a Disabled Veteran living in Kunming. I spent a career as a US Navy officer (Navy SEAL). Some folks add "highly decorated" to the description. I was naïve enough to then expect decent treatment from my government.
My wife of 39 years was born in China - - raised in Taiwan - - and is a naturalized US citizen. We both tutor English to select students as our way to be involved in the community and do our small bit for Sino-American relations.
NOTE: Our first trip to China was in 1978 under the auspices of US-China Peoples Friendship Association. My trip report at the time was classified - - but has been declassified and is available should anyone be interested. Again, we had a small part in the "normalization" of relations between the two countries.
I have been under treatment by a doctor of Traditional Chinese Medicine for the past two years. I believe that treatment actually saved my life! In the process, we developed a strong relationship with the doctor's family. We promised the daughter (who is now 16) that if she worked hard and earned her way into the best high school, that we would take her on a holiday with us to the U.S. We even scheduled our trip in August (who would go to Arizona in August??) because that is the only time students had available. The initial application was made 11 April.
I made a personal trip to Chengdu in early June to just make sure we did everything correct. I discussed entire situation with Vice-Consul and was told in these words, "Should be no problem." Plus we followed every single instruction on the webpage. We made all travel arrangements and pre-paid travel (round-trip) tickets and hotel accommodations. After the young lady was denied in early July (details of interview in attachment), we were told she could immediately re-apply - - which we did. The available interview dates were later than our scheduled travel date - - so we requested an expedited interview - - which was granted after I asked it to be done as a "favor" to me. But - - why oh why schedule an expedited interview knowing she is going to be denied again!! Certainly we all believed that the Consulate would never have approved an expedited interview unless she was going to be approved - - and that the Interviewer might actually look at supporting documents this time!! Again - - denied - - after three cursory questions and not even looking at all the supporting documents we had put together in compliance with instructions. And now she has two denials on her record. The second girl (a classmate who was asked to go along as a traveling companion and is also an honor student) was also denied in a perfunctory manner.
The father of one of the girls is a police official. He contacted the Chinese Foreign Affairs Police in Chengdu. After checking details, we were informed that the "unwritten policy" of the Chengdu Consulate is to not issue visas to students unless they were traveling in an "approved" group. Had we been told that from the outset, especially in my face-to-face interview with the Vice-Consul, then we could have arranged group travel and done so before we ran out of time with multiple denials. THE CONSULATE OFFICIALS WERE NOT HONEST WITH US!
In a Press Release entitled, "Why the U.S.-China relationship is the most important in the world," you said, "The US-China relationship is the most complex and vital relationship in the world today." (Press Release 02/11/10)
Secretary Clinton said on 01/12/10 in talking about China that the US should "...reach beyond governments to engage directly with people ..."
Roger Dow, President of US Travel Association said on 06/18/10, that "...China will become the Number One tourist provider to the US with several million visits..."
Actions of the Chengdu Consulate belied every one of those comments.
Four parents - - a doctor - - a Walmart District Manager (Three Provinces) - - a police official - - a business woman - - now all have very, very negative thoughts about the dishonesty of the Consulate personnel and that feeling will be multiplied a thousand and more times over as their story is told and retold.
In a separate attachment, I am detailing the day by day communication and action should you desire to investigate the personnel involved.
So, Mister Ambassador, we are not asking for intervention in visa approval - - as we could not get everything accomplished in time for the girls to be back to start school at the necessary time. What we are asking is an investigation of the personnel and policies involved. If there is to be the transparency promised throughout the government, then the Chengdu Consulate needs to be cleaned out (there are other disturbing questions about some of the personnel).
Very respectfully,
Jerry Jon Fletcher
CC:
AmcitBeijing@state.gove
Governmentrelations@ustravel.org
Getting Away: Jiuzhaigou
Posted byTo complete a really great trip to JiuAhaiGou - - take an extra day and go over to HuangLong - - makes the trip even better!!