I've been going here regularly for the past 9 months and love(d) it until one of the best fuwuyuan left recently. The falafel has always been great. Recently the baguettes they use for the sandwiches have been soft and tasty.
However, having said that recently they've been having regular bouts of "mei you" for more dishes on the menu than I'd expect. The smoothies are now far too sweet (more than other places in KMG - I know, it's China, they seem to like everything being more sweet than back home, be it bread or drinks)
Plus, I finally felt moved to complain that their service one evening this week was shocking even for Wenlinjie standards. Myself and a friend went in for food, I ordered a Vietnamese breakfast which is a "set" of a Spring Roll, juice, vietnamese coffee and a main dish of eggs etc. My friend ordered a falafel salad. First, they had "mei you" Spring Roll, but they refused to let me replace it with something else for the same price, or just get the rest of the breakfast a little cheaper, they completely refused to make the rest of it so I had to order something else. Second, the staff hadn't paid enough attention to the tea one of us had pointed to and gave us the wrong one.. Third, when I got my food, my friend didn't get her salad and was told it'd be along soon. My friend speaks good, almost fluent Chinese, by the way, so it wasn't so much of a communication problem
Other people came in after us, ordered, got their (cooked) food a few minutes later, but still no salad for my friend. 30 minutes later, still no salad and when we asked, we were told it'd be another 15 mins. 45 mins after ordering (and after I'd finished my food) we got so irritated, we told them we'd waited far too long, I paid for what I'd eaten and left. How long does it take to cut, wash place some lettuce and tomato on a plate with a bit of falafel?
I hope this was a one off and they get their service sorted out again, because it's normally a great, relaxed atmosphere!