User profile: Matjaz Pinter

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Forums > Living in Kunming > We chat pay ( help)

Hey. Thanks for the help, really appreciated.

I have however not resolved the issue, and by now I have really tried everything. I have been at the bank (2 times): we tried everything. We went through all the account data - eventually even changed the name in the account (just switched name and surname) and it did not work on we chat. Not to even mention the upper case, changing numbers etc. etc.

Alipay works for me, with the same card and same mobile number. We Chat, let me go through all the steps, also already setting up my payment password and then still reports the same error message: "Please add a bank card subscribed with Mainland China ID card to complete real name authentication."

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Forums > Living in Kunming > We chat pay ( help)

Yes, in theory you are right. I've double checked everything with the bank (I've changed the language of my wechat app to Chinese and they also had a go). No one seems to know what is the problem. The name, and the passport number are correct - and it allows me to proceed to the next step (which with other versions of my name it doesn't) so it should be fine. The mobile number verification then works fine as well.

So it is indeed a mystery. I will try after some time again and see if the issue resolves itself, it's kind of my only option left :)

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Forums > Living in Kunming > We chat pay ( help)

It really looks like a different issue on my side. If I try a different name, it says right away that this name is not the same as the one on the card (+ if I try different names, for every invalid name I get a sms from the bank). When I enter it upper case it lets me through to the sms verification - when I do that in the very last step after I enter my payment 6 digit password, it says:"Please add a bank card subscribed with Mainland China ID card to complete real name authentication."

I've been to the bank. Not very helpful, but they confirmed that the info I am entering is correct and they were all really surprised when at the last step that message popped up.

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Forums > Living in Kunming > We chat pay ( help)

Thanks for the response guys. I've tried everything. But thanks to you, now I have a fully functioning Alipay account - which is as good, I guess? It, however, makes no difference to the We Chat pay, at least in my case,

Following all the steps in Wechat, after the pass code verification it asks me to set up a payment password which it does not accept, saying that I would need a Chinese ID linked to the account & we chat.

It seems weird that Alipay works fine, but still no way to get it to work in We Chat. By saying that I can connect cards in Alipay with Wechat, is there another way to do it, except the standard 'add a card' technique?

Thanks

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Forums > Living in Kunming > We chat pay ( help)

I really hate that I have to open this topic here. I have tried everything. First, searching online, I saw that there might be a possibility to use WeChat Pay with a foreign visa or mastercard credit card. It works for some people, but not for everyone. I have tried both credit and the 2 debit cards I have, and without success. I gave up, thinking that I just won't use e-payments at all. But then, I had to open a bank account anyway, so it brought me back to the same idea. Maybe now, with a Chinese bank account (CMB btw) I could use e-payment systems. I tried to do a bank card identification in we chat, and it leads me through all the stages, but at the end, again, the problems seems to be that I don't have a Chinese ID. The app is apparently asking (only) for a Chinese bank card, that is connected to a Chinese ID.

So my question is, fellow expats, how does one use We Chat Pay? Had the rules changed somewhere along the way? Is there something that I am missing?

thanks for the help.

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