Babs ... this is a message to you! Your bread is good, your pizza is average, your service is really bad. I remember when I enjoyed popping in for a pizza, but the truth is ... I don't go anymore because everytime I order (Friday especially) I wait over an hour to be given someone else's pizza. The other guy gets mine. I have always ordered drinks at your establishment with my pizza, but I can no longer stand to hear you rant on and on about non-paying customers (customers that don't order drinks). I know the rant is to chase off customers that you don't want, and I know that you have a business to run, but lots of folks are just plain tired of swallowing a downer! Lighten-up and get the service right ... maybe some of us will come back.