This is a bit of an update from my previous review three years ago. I still enjoy coming here more than any other place in the area, and find it to be far quieter and much more relaxing than other places nearby.
I'm still going to complain about the service. This is the ONE thing that they still haven't managed to do correctly or consistently. It's not so much the girls working there...most of them do a good job and even smile from time to time. My main complaint lies with the incredibly rude "manager," a rather rotund, homely looking Chinese woman.
When I ask for an order of fries at 10:30 PM for my friends and I who've been buying drinks for the past three hours, I'd appreciate not getting a irritated smirk back. Don't feign looking towards the kitchen like it's such a chore you'd rather not bother. In fact, I had to ask her twice. The second time I said, "Can they be made?" to which I simply received a nod. No smile, no nothing.
Get rid of this woman and the place would improve and be even better than it already is. It's not the first time she's been rude or dismissive to us and we consider ourselves to be "regulars." She's a mass of pestilence that's ruining an otherwise great place here in downtown Kunming.