Good food, terrible or non existing service.
I have to say i quiet liked the cafe in the beginning, but theres only so many cases of forgetting my order, mixing up an order or giving me something totaly diffrent from what i ordered, i can let slight. The staff definitly need some serious training
Ordered a meat pizza, it took ages to come, and when it came, had NO MEAT on it. I didn't bother to complain as I thought if I had to wait that long again I might die of hunger.
Quality of their pizzas have completely gone downhill. They now taste dry and it seems like they have used rancid flour for the dough, which has become almost impossible to chew in.
I've never had a problem with my bill or incorrect change at French cafe, and I go there almost daily. As for the service, if you sit downstairs it's no problem. Upstairs is a different story, just give a light shout and they come up quickly. The cocktails are reasonably priced, and are pretty stiff, wine is priced decently, beer on the other hand is pricy in my book. But over all a good place to relax after a big lunch, or prefunk at before bar runs.
The food and atmosphere are really nice but the customer service is awful.
I always have a problem with the waiters when I go there. They are lazy and unprofessional. It takes forever for them to come ask for your order (when they don't simply forget you !) and there are very often mistakes with the bill (always more expensive than what it is supposed to...).
This is the only bad point, but it's pretty annoying to deal with this every time.